Shipping Policy
Effective Date: January 14, 2025
Thank you for shopping with Fitness Products Shop! We are committed to ensuring that your order is processed and shipped efficiently. Please review our shipping policy below for information regarding shipping methods, delivery times, and costs.
1. Order Processing Time
Once you place an order, we aim to process and ship it as quickly as possible. Orders are typically processed within 1-3 business days, excluding weekends and holidays. Please note that order processing times may vary during peak seasons or in cases of high demand.
2. Shipping Methods and Delivery Times
We offer several shipping options to accommodate different delivery timeframes. The available shipping methods and estimated delivery times will be displayed at checkout. Shipping options include:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Please note that delivery times are estimates and may vary based on your location and other factors, such as weather or carrier delays.
3. Shipping Charges
Shipping charges are calculated at checkout based on your shipping address and the selected shipping method. For orders over a certain amount, we may offer free shipping. Please check the checkout page for details on applicable shipping fees and any discounts.
4. Shipping Restrictions
Currently, we only ship to locations within the United States. We do not ship to international addresses or P.O. boxes at this time. If you are located outside the U.S., please check back later for any potential updates regarding international shipping.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your order. Please allow up to 24 hours for tracking details to update after receiving the confirmation email.
6. Delivery Issues
In the rare event that your order is delayed or lost during transit, please contact our customer service team as soon as possible. We will work with the carrier to resolve the issue and ensure your order is delivered to you.
7. Address Accuracy
To ensure timely delivery, please double-check the accuracy of the shipping address you provide. Fitness Products Shop is not responsible for delays or issues caused by incorrect or incomplete addresses.
8. Damaged or Missing Items
If your order arrives damaged or contains missing items, please contact us immediately at info@fitnessproductsshop.click. We will investigate the issue and offer a resolution, which may include sending replacement items or processing a refund if necessary.
9. Customer Support
If you have any questions or concerns about your order or shipping, our customer support team is here to help. You can reach us at:
Email: info@fitnessproductsshop.click
Phone: (702) 321-2001
We appreciate your business and are committed to providing a smooth and convenient shopping experience. Thank you for choosing Fitness Products Shop!